What Our Customers Are Saying About Us

Great service and avoided my DYI mistakes.

Fantastic service - from the initial phone call, to pricing, to delivery and installation. Highly recommend this company!!

Great service from this family-owned company! Product selection is awesome and the installation of my new mailbox was prompt and looks great! Thanks!!

Amazing experience! Diane and Tom were so great and extremely helpful. The process was easy and fast. I love my new mailbox, it's beautiful. Thank you so much!

Beautiful mailbox. Excellent installation.

Beautiful mailbox. installer was courtiers and efficient.

Friendly, professional, knowledgeable and well organized company, highly recommended.

Excellent service. Mailbox delivered and installed professionally and in time.

I love my mailbox and I am so happy with my purchase.
Great job in installing my mailbox and showed up the time frame I was told.
I would defiantly recommend them….

Diane was great! I wasn't sure if I was going to order my own mailbox/post and just have them install or have Diane's company do it all. After speaking with her, it was an easy decision to have them take care of everything. Her prices were extremely fair and reasonable, and she was able to work around my schedule. Her installers were professional, neat, and friendly - they did a terrific job! I would definitely use them again, and I plan on recommending them to my friends and family.

Description of Work: Took out my old mailbox/post and installed a new one

Quality 5.0
Value 5.0
Professionalism 5.0
Responsiveness 5.0
Punctuality 5.0

Very smooth. Technician arrived when promised and completed the job very professionally.

Description of Work: Install RFD Box at curb.

Quality 5.0
Value 5.0
Professionalism 5.0
Responsiveness 5.0
Punctuality 5.0

Everything went smoothly. It was a pleasure working with Diane to set up the details. The technician, Anthony, arrived when promised, and worked very neatly and efficiently with an excellent result.

Description of Work: Install new mailbox

Quality 5.0
Value 5.0
Professionalism 5.0
Responsiveness 5.0
Punctuality 5.0

Installation done as promised. Very professional and easy to work with. Price was fair. Quick and easy.

Description of Work: Mailbox installation

Quality 5.0
Value 5.0
Professionalism 5.0
Responsiveness 5.0
Punctuality 5.0

This company did a terrific job. They assisted me in ordering the right mailbox with the customization I requested and delivered and installed the box professionally. Altogether, a hassle free excellent experience.

Description of Work: Order and install new mailbox. Remove old mailbox

Quality 5.0
Value 5.0
Professionalism 5.0
Responsiveness 5.0
Punctuality 5.0

It was perfect. The company was extremely available and accommodating. The installer was excellent. I was extremely happy with every aspect of the purchase and installation. I would recommend 100%.

Description of Work: Replacing a mailbox

Quality 5.0
Value 5.0
Professionalism 5.0
Responsiveness 5.0
Punctuality 5.0

Trevor was the installer. He arrived on time, told me how he would install the post. He placed it in cement and as far back from the curb as possible. He was polite, professional, worked very quickly and did a great job.

Description of Work: We had a new mailbox installed.

Quality 5.0
Value 5.0
Professionalism 5.0
Responsiveness 5.0
Punctuality 5.0

You've Got Mail were very professional from time of ordering to time of installation. They kept us notified by email and phone. Installation was professional and their price was very reasonable. I will use You've Got Mail again. I will recommend them to family and friends.

Description of Work: Took old mailbox base off and replaced with new mailbox and frame.

Quality 5.0
Value 5.0
Professionalism 5.0
Responsiveness 5.0
Punctuality 5.0

My second go around with this firm and just like the first time, the experience was painless. Everything completed correctly and on time including cementing post in ground. If there is one minus it is the limited selection and the website is kind of clunky.

Description of Work: Removed existing mailbox and installed new mailbox

Quality 5.0
Value 5.0
Professionalism 5.0
Responsiveness 5.0
Punctuality 5.0

Excellent! YOU GOT MAIL made the process simple. Their website offers a wide choice of mail box posts to choose from. The owner, Diane, is very personable, helpful (especially with scheduling) and knowledgeable on her products and services. The installer, Anthony, was exceptional. A quick and sturdy installation was made -- 30 minutes approximately. I purchased a sturdy YOU GOT MAIL metal/wood post system for about $150. YOU GOT MAIL Installation Service is a separate product -- $150. You can purchase either one or both together. All costs include sales taxes. I highly recommend this business' products and services!!!! This is one stop shopping.... they do it all. If I tried to be a DIYer (aka Dagwood Bumstead) I would have taken much longer and incurred additional expenses (post hole digger, cement, nuts/bolts).

Description of Work: Purchase and Installation of mail box post and owner's mail box.

Quality 5.0
Value 5.0
Professionalism 5.0
Responsiveness 5.0
Punctuality 5.0

I was in great need for a new mailbox after it was knocked over by a delivery van. All arrangements were made through Home Depot. It was fast and easy. I received a call from You've Got Mail in just a few days and the mailbox was installed to USPS specs. The installer was friendly, fast and very professional. The new mailbox is balanced, sturdy and looks great! Thanks You've Got Mail!

Amazing experience! Diane and Tom were so great and extremely helpful. The process was easy and fast. I love my new mailbox, it's beautiful. Thank you so much!

Great service from this family-owned company! Product selection is awesome and the installation of my new mailbox was prompt and looks great! Thanks!!

Excellent service and installation! Diane, who was my contact, did an outstanding job of explaining the process and monitoring the weather so we could pick the perfect day for the installation. She also offered helpful advice on mailboxes. Anthony, who removed the old mailbox and installed the new one, was one of the most personable people I've ever met, and after the mailbox was quickly installed, he made sure the work area was spotless by cleaning up and discarding everything. I would highly recommend You've Got Mail for mailboxes and, especially, service and installations.

Dave did an excellent job installing the mailbox and post. Quick and efficient. Jon well done.

Fantastic service - from the initial phone call, to pricing, to delivery and installation. Highly recommend this company!!

Great work. Very friendly customer service.
I would highly recommend.

Outstanding company. Was looking for a new mailbox and found this company. Saw they did free installation as well. Gave them a shot and I’m very glad I did. Right after placing my order Diane the owner gave me a call and went over everything. She called again and we set up a date and time. Tom the installer was right on time and did a great job making sure the installation was perfect. Also did a great job cleaning up after everything was done. Couldn’t be happier. Great company with outstanding customer service.

From day one of placing my order and coordinating with Diane, I could tell this company was the real deal and very professional. Diane kept me posted through the process and the installer Steve was clean, on-time and provided an excellent installation. Highly recommend using this company!

You’ve got mail was great - very friendly staff from the initial phone call to the installation. Reasonably priced, were very clean with the install (we got it installed after putting down mulch and they even made sure to remove and then put down the fresh mulch for us where they had to dig.). They were knowledgeable about the custom mailbox I purchased elsewhere and did a great job installing it. They called me back and showed up when they were supposed to. Would highly recommend to anyone needing their new mailbox installed.

Great service to get the job done right. The contractor (Steve) arrived on time, he was courteous, & acknowledged a few details from me, got to work & performed the installation perfectly. Would use again if my mailbox had to be replaced. The owner, Diane is very helpful and informative. Great service!

This is a great organization. Installed a mailbox I purchased at Home Depot which had some issues with the installation. Diane had her team quickly returned to my house to fix the issue. Very responsive and great service. Highly recommended.

I highly recommend You’ve Got Mail.com for their superior service including the professional and courteous manner afforded the average customer whether a purchase is made from them or not. Fortunately I purchased a complete mailbox and post assembly with installation from You’ve Got Mail.com and I couldn’t be more satisfied with the results. You’ve Got Mail.com has very fair and competitive pricing while supplying both product and installation
so there is no need to call anyone else. Outstanding best describes the Whitehall Mailbox and Post unit purchased and the subsequent installation they both absolutely exceeded my expectations.

From scheduling, on which you will be talking to Diane who is super helpful and will update you every step of the way, to the actual installation, done by a true professional.
Installed the post for me, while keeping my old mailbox. It was done skillfully and compliant with local postal guidelines.
Will definitely contact them again for referrals and future mailbox needs.

Outstanding service and communication by You've Got Mail! Our mailbox was knocked down by a snowplow. I spoke to Diane to try to get a part to fix it and she was extremely helpful. A replacement part was not available so she helped me identify a better option for our home and it came out fantastic! The installer came exactly when expected and did an outstanding job. Thank you for your help, communication, excellent quality product and outstanding service. I highly recommend!

We ordered the Whitehall Balmoral mailbox from You've Got Mail when we heard about them from Home Depot. The price was very competitive, and estimates for delivery/estimation were accurate. The installer did all the work without needed anything from us (even brought his own water for concrete!), excellent job and very happy with the service!

It was a pleasure to do business with You've Got Mail. Great selection of quality mailboxes, and very professionally installed.

Had a great experience with this business from start to finish when I ordered a new mailbox and installation services. Placing the order was easy and hassle free. A day or so after the order was placed I received a call from the owner, introducing herself, thanking me for my order and scheduling the installation. The team showed up with all supplies needed, including water, and they called to let me know that they arrived and when the job was completed a short time later so I could go outside to inspect the work. They were extremely pleasant and professional. I could not be happier with the entire customer experience and my spiffy new mailbox!

Very happy with the installation. The installer went above and beyond to make sure the mailbox and post were perfectly straight. I was surprised that he was so eager to make sure I was happy. I was honestly surprised that he was just a worker and not the owner. Those qualities are very rare these days
I made sure I let him know how happy I was with my experience Tip well earned!

I had a few trials with snow storms and plows knocking down my mailbox. I recently discovered this mailbox installation service while shopping at Home Depot. Diane was very helpful guiding me through the options for a new mailbox on her website. Once my scheduled service date came my new mailbox was up in no time! Bill was very personable and professional. I am very happy with my purchase, worth every penny. Thank you again.

Great service. Phone calls were returned promptly. 2 men came to install our mailbox. They were very pleasant and very professional. They dug, cemented, assembled, installed, and cleaned up all within the time window we were given. We are very glad we decided to go with them instead of trying to do it ourselves.

The process of ordering and having my beautiful new mailbox installed was seamless and easy, especially when we’ve been currently limited with Covid shutdowns. It was such a nice addition to our curb appeal without actually “doing” anything— except choosing the design we liked, and ordering and paying online! Diane was wonderful to work with and always called to constantly keep me updated on when I could expect the installation. The installation was non-contact, the installer was friendly from the curb, and got rid of our old mailbox and all trash. It took minimal time.
I loved the address written on the side of the mailbox as well. I didn’t know I could love a mailbox as much as I do!
Thank you, You’ve Got Mail!

I love my new mailbox and have gotten many compliments on it!
You’ve Got Mail was very helpful in choosing the perfect setup for my house. The installer was very professional in setting it up.
Thank you for your patience and help while I had many styles of boxes and posts to choose from!

Anthony installed our new mailbox and did an extremely professional job. He was very courteous and was punctual to arrive at our home. The office staff was also very helpful in accommodating our schedule and called to check on our satisfaction a few days after completion of the installation. I would recommend You've Got Mail to anyone who needs a mailbox installed. Earl & Mary B. ofHamilton, NJ

It is rare, in this day and age, to have an exceptionally good experience when a repair person comes to your home. "You've Got Mail" is one of those companies that does everything in its power to make sure the customer is comfortable and satisfied with the job that needs to be done. Tom was a very personable individual, who got to work, and made sure everything was clean and neat before he left. He even took the remaining piece of post and made sure it was in a secure place in my garage - so it wouldn't fall on my car. And believe me - if it had fallen on my car - there would have been damage. So thank you Tom, and "You've Got Mail" for a great experience.

The service to install our new mailbox was outstanding. The service coordinator was very courteous, patient, and has answered all my questions. The installer came on time and did a very professional job in removing our old mailbox and installing the new one. The curbside appeal has significantly improved with our new mailbox.

I called You’ve Got Mail as I had questions and wanted to make sure I ordered the correct one online. Diane was very helpful on the phone and answered ALL of my questions. She was quite personable and offered to take my order right over the phone. After going through the whole process, I realized she is the owner. We even discussed the company name and how it came about. It felt good to give the business to a local Long Islander. I look forward to doing business with them again, but it won’t be for a mailbox. It’s for the sole reason of me getting a high quality mailbox, as well, I plan on living here for a while. I will definitely refer her company to others.

Absolutely fantastic. Not only a great selection of mailboxes but the staff is so friendly and easy to work with. Super accommodating and expert installation , neat and efficient, is a huge plus, especially for those of us no longer able or willing to self install. Overall You've Got Mail was a wonderful discovery.

Wonderful service! I moved into a house and the seller didn't have a mailbox, but left a brand new one in the garage. I didn't know how to install, so I called YGT. The came out the next day and installed it. Within 20 minutes they were done. I will certainly recommend them to anyone who tells me they are in need of a mailbox installation.

Great service from start to finish! Diane worked with me to schedule my installation at a time that did not interfere with work. Bill was right on time to install my new mailbox and was finished in about 20 minutes!

Really amazing customer service. Diane worked with me to find a mailbox that was discontinued, going as far as contacting the manufacturer. Honestly, it would have been "good enough" customer service to send me a polite reply and leave it at that. I really appreciate that she was able to get this item for me. To be clear, this effort on her part was for a single mailbox. No one got rich off this deal... Good people!

Had a great experience with this company. They stood behind their install/product after a snowstorm caused the box to sag they came out and reinstalled it. Not a patch job or an ugly support, a new base with a slightly different design better suited for the box I had chosen. First rate people and first rate service. I will use them again.

Very friendly staff and they answer your calls/texts very promptly

Fantastic and dependable service. Anthony did a wonderful job installing my mailbox last week, and Diane kept me informed every step of the way. I would definitely recommend this company to all family and friends in the future. - Donna DeLRe from Parlin, NJ

I recently had a new mailbox installed. It is absolutely gorgeous. The material is of the highest quality. The address is raised and details are sharp. The installer was meticulous and cleaned up afterwards. You've Got Mail's products are well-worth the money. I am not one to keep up w/the Jones's but I do think I now have thee nicest mailbox on my block. I would highly recommend YOU'VE GOT MAIL !!! 5 red (mail box ) flags up!!!

What a Great Company! Awesome product and ease in ordering. The installation went perfectly. I am totally satisfied and would completely recommend using this company. Great people all the way round

Good job, but I would've given 5 stars if the pedestal was level and the base was concrete.

I should have asked (myvien fault), but was under the assumption that the pedestal base would be encased in concrete or I would have done the installation myself honestly and saved a bunch. Good thing it wasn't concreted in place however, since I was able to move the dirt slightly to level it for it was tilting forward a little. It was level from left to right though.

Otherwise, the box is great and the service was very good. Customer service was very good as well with communication of the install. They even installed while I was not home which was a plus.

Thank you.

Company was professional, returned every single phone call and answered every question with respect. The installer came within the window advised, and did the installation quickly and neatly. So far, so good with the product and installation.

Such a great company! Everyone was so nice and extremely helpful! The mailbox I ordered online is even nicer in-person. Great quality and it was installed very quickly.

I love my mailbox and I am so happy with my purchase.
Great job in installing my mailbox and showed up the time frame I was told.
I would defiantly recommend them….

Great company and excellent customer relations. I'm very pleased with my new mailbox. Very fast and professional installation. All I had to do was place the order online.

Customer service is excellent. They answered all my questions and concerns. The installation was done without me being home and they did a great job! I highly recommend them!

I could not be happier with my experience with You've Got Mail. The installer was right on time and installed the mailbox perfectly. Extremely helpful and courteous customer service. I highly recommend this company!

Very well. They removed my old mailbox and installed the new Whitehall with customized lettering. Looks good and sturdy. It’s a little pricey, but it is an oversized mailbox perfect for small package deliveries.

Awesome company. From them helping me pick out a mailbox to the ordering. Tom was the installer, couldn't have been nicer and it came out perfect . AAA+++

You've Got Mail arranged a perfect installation. Luigi Giammalva was prompt, courteous and extremely professional. He did a quality job. Very happy with this service.

Great company to work with. On time, curtious, perfect installation! Owner Diane is such a pleasure, she helped me pick out the perfect mailbox.

A very professional customer focused company. Was kept updated throughout the process from order entry to installation. Would highly recommend if your looking for a quality product and company.

What a great experience!! They made the process so simple from arranging delivery to the installation. Product was delivered and installed impeccably. They even installed it while I was at work.

High quality product and excellent installation/service. Would highly recommend. Hard to find contractors in this niche and they do a great job!

High quality product and excellent installation/service. Would highly recommend. Hard to find contractors in this niche and they do a great job!